HOW TO APPLY: Click here to download application for employment. Applications can also be obtained from and returned to FSMTC Headquarters in Kolonia, Pohnpei or any of the FSMTC offices in Chuuk, Kosrae and Yap.
POLICY OF FSMTC: Qualified FSM citizens are given first priority for employment consideration; with other Micronesian and outside citizens utilized in positions for which no qualified FSM citizens are available.
VACANCY ANNOUNCEMENT
FSMTC VA NO: VA26-11
OPENING DATE: 08/06/26
CLOSING DATE: 08/21/26
It is the policy of the FSM Telecommunications Corporation that qualified FSM citizens be given first priority for employment consideration; with other Micronesian and U.S citizens utilized in positions for which no qualified FSM citizens are available.
POSITION & SALARY
Internet System Support Specialist
Pay Level 7
$795.01 Bi-weekly
LOCATION
FSM Telecommunications Corporation
Yap Station
P. O. Box 189
Colonia, Yap FM 96943
DUTIES & RESPONSIBILITIES
Responsible for the Support and Maintenance of the Corporation’s Internet services in each FSM state. The incumbent will provide quality technical support and guidance for solving both hardware and software related problems for the Corporation’s Internet subscribers. In addition, the incumbent is required to provide technical, application software, and system operational support to FSMTC staff at the State level. The incumbent reports directly to the respective Vice President-Yap Station, with general guidance and assistance from the Network Operation & Engineering Department.
Provides subscriber orientation, installation, services, and support for the Internet System. Provides LAN and PC System Software support to both Internet subscribers and FSMTC staff. Monitor FSMTC’s internal LAN and Internet subscriber systems at the state level; evaluate performance and operational availability on a daily basis. Conduct periodic maintenance, servicing, installation, and troubleshooting of FSMTC computer and Internet subscriber equipment, including but not limited to: terminals, personal computers, printers, modems, routers, remote access devices, hubs/switches, Internet services, etc. Develop and maintain a detail knowledge of FSMTC application software and services in order to provide operational assistance and guidance to both subscribers and FSMTC staff. Provides monthly statistical and summary reports on Internet subscriber installation, trouble reporting and resolution. Provide after-hours support as needed on a 24-hour basis, particularly for emergency problem resolution. Performs other related duties as assigned.
QUALIFICATION REQUIREMENTS
Associate degree in Computer Science with particular emphasis on experienced gained with industry standard personal computer systems, operating systems and application software for the Internet.
HOW TO APPLY
Applications can be obtained from and returned to:
FSM Telecommunications Corporation Yap Station Colonia, Yap FM 96943
OR Any of the FSMTC offices in Chuuk, Kosrae and Pohnpei.
You can send your application, CV or resume via email or post to:
- Athena Hainrick
Vice President, Administration & Marketing
FSM Telecommunications Corporation
Kolonia, Pohnpei 96941
Email: athena.hainrick@fsmtc.fm
or
- Wanida S. Panuel
Personnel Manager
Email: wanida.saimon@fsmtc.fm
