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FAQ

internet

What is an Internet Acceptable Use Policy?

The FSM Telecom Internet Acceptable Use Policy help prevents Internet account abuses. Before accepting or establishing a FSM Telecom Internet account, please ensure you have read and understood our Internet Acceptable Use Policy.

 

How do I start accessing prepaid internet?

Before you can access the internet through prepaid telcard, you need to configure your WIN95/98/ME/2000/XP to connect to the internet. Click here for step-by-step instructions on setting up for prepaid internet.

What is Prepaid Internet?

Prepaid Internet is an inexpensive way to access the internet. It is a great alternative to paying $19.95 each month for postpaid internet access, because you purchase what you will use in advance.

Why do I need to change my Internet account password often?

FSM Telecom has recently seen an increase in Internet account misuse. Most of these instances are a result of lax password security. Telecom must hold the account holders accountable for any misuse if the password is guessed, disclosed, or compromised. As such it behooves account holders to exercise safe practices with their passwords. Telecom recommends that all users change their passwords frequently, keeping in mind the password selection guidelines.

I have a new credit card expiration date or how do I change the credit card that my service is charged to?

Please visit or contact your local FSM Telecom office or email CustomerService@fsmtc.fm with your old information and your new information. Make sure your new information is highlighted.

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