POLICY OF FSMTC: Qualified FSM citizens are given first priority for employment consideration; with other Micronesian and outside citizens utilized in positions for which no qualified FSM citizens are available.

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VACANCY ANNOUNCEMENTS

 

1.)

FSMTC VA NO:   VA26-09

OPENING DATE: 07/23/26

CLOSING DATE: 08/07/26

 

It is the policy of the FSM Telecommunications Corporation that qualified FSM citizens be given first priority for employment consideration; with other Micronesian and U.S citizens utilized in positions for which no qualified FSM citizens are available.

 

POSITION & SALARY

Operator

Pay Level 3

$421.18 Biweekly

 

LOCATION

FSM Telecommunications Corp.       

Kosrae Station               

P. O. Box TC  Tofol, Kosrae  FSM 96944               

           

DUTIES & RESPONSIBILITIES

Under the supervision of the Operator Supervisor, the Operator is primarily responsible for handling various types of routed telephone calls including but not limited to domestic and international calls, switch board, and directory assistance using computer-based keyboard, and CRT terminal.  The Operator will answer Directory Assistance for contracted services meeting time and quality objectives.

The Employee will perform the following essential functions  Answer  domestic and international customer calls and establish connections in an efficient manner.  Answer local and directory assistance calls, obtain details necessary for search, consult computer or web based database and provide information to customers.  Answer directory assistance calls for contracted client, obtain details necessary for search, consult computer database and provide information to customers.  Answer crosscheck calls for contracted client, obtain phone number to conduct search, consult computer database and provide listing name and/or address information to customers.  Answer National Directory Assistance (NDA) calls for contracted client, obtain details necessary for search, consult web based database and provide information to customers.  Meet time objectives set by the clients and quality objectives set by management; meet answer time and quality objectives for call center contracted services.  Refer customer complaints or emergency calls to appropriate internal or external party. Coordinate and cooperate with other operating and administrative groups as required to accommodate service demands and requirements.  Keep detailed record of such emergencies.  Cross-train other staff in various aspects of this position to prepare them to fill in as needed.  Perform other related duties or tasks as assigned or required.

 

QUALIFICATION REQUIREMENTS

The incumbent must have at least two years of college education with referable

Emphasis in communications.  Must be proficient in reading, writing, and understanding of the English language, so as to comprehend, apply and pass on spoken and written instructions.  Must have good typing skills, and the ability to work with public on a daily basis.

 

HOW TO APPLY

Applications can be obtained from and returned to:

FSM Telecommunications Corporation Kosrae Station OR Any of the FSMTC offices in Pohnpei, Chuuk and Yap.

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2.)

Re-Advertisement

FSMTC VA NO:    VA26-07.I

OPENING DATE:  07/29/26

CLOSING DATE:  08/14/26

 

It is the policy of the FSM Telecommunications Corporation that qualified FSM citizens be given first priority for employment consideration; with other Micronesian and U.S citizens utilized in positions for which no qualified FSM citizens are available.

 

POSITION & SALARY

Technician I (2 Positions)

Pay Level 4

$477.40 Bi-weekly 

 

LOCATION

FSM Telecommunications Corporation

Chuuk Station

P.O. Box 156

Weno, Chuuk 96942

 

DUTIES & RESPONSIBILITIES

Performs technical work in the installation, repair and maintenance of the telecommunications and operations.  Observes and check all major aspects of installation, repair and modification operations to assure compliance with specification and standards.  Act as back up and work as a team member with other technicians on unusual work projects of a major priority.  Carries out job assignments as directed by supervisor; provide fault clearance on a timely and professional manner.  Ensures the safekeeping of assigned tools, working equipment and vehicle.  Performs weekly checks and minor maintenance on assigned vehicle.  Adheres to and complies with all safety rules, procedures, and practices to safeguard possible injury.  Prepares and submits reports to supervisor.   Performs other related duties as assigned.

 

QUALIFICATION REQUIREMENTS

Associate degree in Telecommunications or related field experience, or three (3) years of technical work experience. Must be able to communicate effectively both in English and in local language, and must have a valid driver’s license.

 

HOW TO APPLY

Applications can be obtained from and returned to: FSMTC address above or in any FSMTC offices in Pohnpei, Yap and Kosrae.

 

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3.)

FSMTC VA NO:   VA26-10

OPENING DATE: 07/29/26

CLOSING DATE: 08/14/26

 

It is the policy of the FSM Telecommunications Corporation that qualified FSM citizens be given first priority for employment consideration; with other Micronesian and U.S citizens utilized in positions for which no qualified FSM citizens are available.

 

POSITION & SALARY

Operator

Pay Level 3

$421.18 Biweekly

 

LOCATION

FSM Telecommunications Corp.       

Chuuk Station               

P. O. Box 156  Weno, Chuuk FSM 96942       

           

DUTIES & RESPONSIBILITIES

Under the supervision of the Operator Supervisor, the Operator is primarily responsible for handling various types of routed telephone calls including but not limited to domestic and international calls, switch board, and directory assistance using computer-based keyboard, and CRT terminal.  The Operator will answer Directory Assistance for contracted services meeting time and quality objectives.

The Employee will perform the following essential functions  Answer  domestic and international customer calls and establish connections in an efficient manner.  Answer local and directory assistance calls, obtain details necessary for search, consult computer or web based database and provide information to customers.  Answer directory assistance calls for contracted client, obtain details necessary for search, consult computer database and provide information to customers.  Answer crosscheck calls for contracted client, obtain phone number to conduct search, consult computer database and provide listing name and/or address information to customers.  Answer National Directory Assistance (NDA) calls for contracted client, obtain details necessary for search, consult web based database and provide information to customers.  Meet time objectives set by the clients and quality objectives set by management; meet answer time and quality objectives for call center contracted services.  Refer customer complaints or emergency calls to appropriate internal or external party. Coordinate and cooperate with other operating and administrative groups as required to accommodate service demands and requirements.  Keep detailed record of such emergencies.  Cross-train other staff in various aspects of this position to prepare them to fill in as needed.  Perform other related duties or tasks as assigned or required.

 

QUALIFICATION REQUIREMENTS

The incumbent must have at least two years of college education with referable

Emphasis in communications. Must be proficient in reading, writing, and understanding of the English language, so as to comprehend, apply and pass on spoken and written instructions.  Must have good typing skills, and the ability to work with public on a daily basis.

 

HOW TO APPLY

Applications can be obtained from and returned to:

FSM Telecommunications Corporation Chuuk Station OR Any of the FSMTC offices in Pohnpei, Chuuk and Kosrae.

 

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You can send your application, CV or resume via email or post to:

or

• Wanida S. Panuel

            Personnel Manager

          Email: wanida.saimon@fsmtc.fm

 

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